Royal Flying Doctor Service

About RFDS

The Royal Flying Doctors Service (RFDS) was established in 1928 during the early days of air travel with two doctors covering a 2 million sq km territory. Today the RFDS Queensland section operates 17 aircrafts from 7 bases across the state and provides medical assistance to over 80,000 people every year; one person every two minutes.

Project Scope

The Flying Doctors selected Quintiq to supply it with a multi-resource planning solution. The Quintiq solution will unify RFDS' planning processes so it will be able to optimally utilize its people, equipment and aircraft and reduce administrative expenses associated with planning.

The improved resource utilization will reduce RFDS' need for external resources, such as accommodation and chartered aircraft. And, by integrating the planning processes, the solution will give RFDS' managers access to more consistent information for improved decision making. Additionally, Quintiq will replace labor-intensive planning processes currently performed by RFDS' planners, thereby lowering labor expenses, reducing administrative inefficiencies and eliminating errors that traditionally occur with manual rostering processes.

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